Return Policy:

No returns allowed on any FINAL SALE retail items. We only accept returns on regular retail items if they are found to have flaws in workmanship, within 30 days of purchase, and as long as the original packaging is intact. 

In the event that you are not satisfied with the item you purchase (other that FINAL SALE items), you must notify us in writing as soon as possible, but within the 30 days from date of purchase. We will accept returns shipped at the customer's expense.

If you want a direct replacement, once the item is returned, we will ship out a replacement per our regulary shipping policy. 

Refund Policy:

If you would like a refund, we will process a credit to you once the item has been returned at your cost and for the original purchase price only. Shipping costs and credit card fees are not refunded. 

This is the shipping policy that applies to customers that make a product purchase on www.saintheartspiritual.com/. If you have any questions, please contact us at 484-773-8100 or heathersaintheart@gmail.com.

Shipping and Delivery Costs:

We use UPS Ground for all domesting shipping. Overseas shipping is calculated separately as we cannot calcuate customs fees. Shipping is calculated using UPS Retail Rate Guides and will be added to your order based on your US Zip Code. For information, please refer to https://www.ups.com/us/en/support/shipping-support/shipping-costs-rates/retail-rates.page

Order Processing Time:

All orders placed before 5:00 p.m. ET/US Monday through Thursday are processed the same day and shipped in the morning of the following day. Orders placed on weekends, US Public Holidays, or outside of regular business hours are shipped on the next business day.

Delivery Addresses & P.O. Boxes:

Please note that we are unable t modify the delivery address once you have placed an order. We are sorry for any inconvenience, but we are unable to ship to any P.O. Boxes at this time.

International Orders:

Your package may be subject to import duties and taxes for your country. You, as the customer, are responsible for paying these fees. We recommend that you check with your local customs office before placing an order on our website as these fees can sometimes be significant and we are unable to calculate thse for you.

Tracking your order:

Once your oder has been dispatched, we will send you a confirmation email with tracking information. You will be able to track your package direclty on the carrier's website.

Returns, Refunds, and Exchanges:

We want you to be happy with your purchase - please red our return and refund policy for detailed information about our process.